About Us...

VNC Lifeline are your friendly 24 hour emergency alarm people!

We provide an emergency pendant alarm service for people in Merseyside and throughout the UK who wish to live independently at home. Our service is for people who are elderly and frail, or for people who live with a long term condition or who leave in fear of crime.

You simply wear a pendant around your neck, and if you need help at any time, 24 hrs a day, from anywhere in your home, you press your pendant. This will come through to us and we will get the help you need whether that's from a registered contact or the emergency services.

The service could not be easier to use. Find out more on our website http://www.vnclifeline.co.uk/. It could be for yourself, or a family member or friend. Call us now for a FREE demonstration on
0151 298 2321.

Lifeline is the silent carer in your home that can bring peace of mind at the touch of a button!


Wednesday, 14 May 2014

5 reasons to choose us!

Making a decision to join a Lifeline service is not always easy...


First and foremost, you want the Lifeline service to protect either yourself or a loved one so that emergency help is there for them at the press of button.  Peace of mind you just couldn’t live without.  However, having decided that a Lifeline is the way forward, comes the question about who to go to for the service. 

The answer is VNC Lifeline!  Here’s 5 reasons why:

1.       EXPERIENCE:  We have been delivering a first-class telecare service for over 20 years.  We have experience and you can trust us.  We’re not a new start up that is here today, gone tomorrow. Many of the staff have been with us for many years, and we’ve built up an excellent reputation over two decades.

2.       ACCREDITATION: We have are accredited – our credentials are there for all to see.  As you would expect from a telecare provider, we are accredited by the TSA (industry regulator) to prove that we meet standards around answering and dealing with calls.

3.       THE TEAM:  Our staff really care.  We have a great relationship with out customers – they are not just names on a database.  We speak regularly to many of our customers and make a point of calling each one on their birthday.  If an alarm is pressed in an emergency we will always stay on the line to reassure until help arrives. 

4.       PRICE: Our weekly rental cost for Lifeline is only £2.99 a week.  Less than 50p a day (you can’t get much for that these days!).  What’s more, our weekly charge has not increased in 18 years.  You’ll struggle to find anything that hasn’t increased in price during that time.   We don’t make profit as we’re a charity.  Our small charge simply ensures that there’s a friendly voice at the end of the line, 24 hrs a day.

5.       FLEXIBILITY: Unlike mobile phone contracts you won’t be tying yourself in a lengthy contract with Lifeline.  We understand that circumstances change, so you can cancel the service at any time.  Also, if before joining you’re still not sure, we will happily give a free demonstration (no obligation!) in your home of how Lifeline works to put your mind at rest.  Nothing is too much trouble.


So, what are you waiting for?  Join Lifeline today with VNC Lifeline.  Or even if not for you, tell your family and friends about us.

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